AVALON THEATRE VENUE DETAILS, COVID-19 TICKETING POLICIES & SAFETY MEASURES

We are excited to welcome you back to the Avalon Theatre! The safety of our associates, artists and audience is our priority. Please review the following for our venue details, ticketing policies and safety measures that are in place in accordance with the Province of Ontario’s reopening plan, and we thank you in advance for your cooperation.


Safe to Play - Vaccinations

COVID-19

Individuals must comply with all COVID-19 restrictions in effect at the time of visit.

Avalon Theatre venue details, COVID-19 ticketing policies and entry requirements are fluid and can change per show.


Safe to Play - Contactless Ticketing

CONTACTLESS TICKETING

We strongly encourage contactless entry by choosing mobile tickets for your method of delivery. Mobile tickets can be presented on a digital device or accessed through the Ticketmaster app.


Safe to Play - Sanitization Stations

SANITIZATION STATIONS

We ask that you use the sanitizer provided at entry. Sanitizer can also be found at designated points throughout the property.


Safe to Play - Concessions & Bars

CONCESSION & BARS

The Theatre lobby and washrooms are accessible. Bars and concessions remain closed until further notice.


Safe to Play - Cleaning

CLEANING

Enhanced cleaning measures have been put into place before, during and after each performance. Common contact surfaces and washrooms are regularly sanitized by our team.


Safe to Play - Accepted Payment Methods

ACCEPTED PAYMENT METHODS

MasterCard, American Express, VISA, Debit


Safe to Play - Will Call

WILL CALL

Moving forward, all purchased tickets for Fallsview Casino’s venues will be delivered digitally and will be scanned from fans’ mobile device at the venue to maintain a contactless experience.


Safe to Play - Parking

PARKING

Self-parking is available on site at Fallsview Casino Resort and subject to availability. Prices fluctuate and are subject to change without notice. Additional parking is available in the area.


Safe to Play - Accessible Seating

ACCESSIBLE SEATING

Customers who require accessible seating options or are otherwise unable to complete a ticket purchase online, please call the Box Office at Niagara Fallsview Casino Resort. Telephone Number(s): 1-877-376-9722, when prompted press "0" for Customer Service.


Safe to Play - Entry Restrictions & Children

ENTRY RESTRICTIONS & CHILDREN

  • All guests must be 19 years of age or older to enter.
  • Individuals who have voluntarily excluded themselves from Ontario gaming sites and who have not been reinstated are not permitted to enter the venue.

Safe to Play - No Re-entry

RE-ENTRY

No re-entry is permitted once you have exited the venue.


Safe to Play - Bag Policy

BAG POLICY

Patrons are asked to leave any backpacks or large bags at home. Only small purses will be permitted into the Venue.


Safe to Play - Photography & Filming

PHOTOGRAPHY & FILMING

Professional Cameras (with removable lens) are not permitted.


Safe to Play - Box Office Hours

BOX OFFICE HOURS

The Box Office is open on show days from noon until thirty minutes after last show time of the day. On Non-Show days, the Box Office will be closed.